WhatsApp Communication Opt-In Policy – Green Lotus Group

At Green Lotus Group, we value transparent and meaningful communication with our customers. This Opt-In Policy outlines how we obtain your consent to send you messages via WhatsApp, the type of content you can expect, and how you may manage or withdraw your consent at any time.

1. Purpose of Opt-In

WhatsApp is one of the most convenient and secure channels to keep our customers informed. Through WhatsApp, Green Lotus Group shares important updates such as:

Project launches and exclusive previews
Booking confirmations and payment reminders
Site visit schedules and appointment updates
Progress updates and handover notifications
Personalized offers or events

We will only send you messages if you have given us your explicit consent (opt-in).

WhatsApp is one of the most convenient and secure channels to keep our customers informed. Through WhatsApp, Green Lotus Group shares important updates such as:

Project launches and exclusive previews
Booking confirmations and payment reminders
Site visit schedules and appointment updates
Progress updates and handover notifications
Personalized offers or events

We will only send you messages if you have given us your explicit consent (opt-in).

2. How We Collect Opt-In Consent

Customers may opt in to receive WhatsApp messages through the following methods:

Website Forms: By checking the consent box while submitting an inquiry form.
In-Person / Events: By sharing your number and explicitly agreeing to WhatsApp updates during site visits, exhibitions, or sales events.
Digital Channels: By replying “YES” to an invitation sent via SMS, email, or website chat buttons.

Each opt-in request clearly states that you agree to receive messages from Green Lotus Group via WhatsApp.

Customers may opt in to receive WhatsApp messages through the following methods:

Website Forms: By checking the consent box while submitting an inquiry form.
In-Person / Events: By sharing your number and explicitly agreeing to WhatsApp updates during site visits, exhibitions, or sales events.
Digital Channels: By replying “YES” to an invitation sent via SMS, email, or website chat buttons.

Each opt-in request clearly states that you agree to receive messages from Green Lotus Group via WhatsApp.

3. Transparency of Communication

When you opt in, you are informed of:

Who is contacting you: Green Lotus Group
Type of content: Transactional updates, service reminders, offers, and project-related news
Your rights: The ability to opt out of communication at any time

You will also receive a confirmation message upon opting in, e.g.:
“Thank you for subscribing to Green Lotus Group updates. Reply ‘STOP’ anytime to unsubscribe.”

4. Opt-Out / Withdrawal of Consent

We respect your choice. At any time, you may stop receiving WhatsApp messages by:

Replying with “STOP” or “UNSUBSCRIBE” on WhatsApp
Contacting our customer support via phone, email, or website
Requesting removal at a sales office or event

Once we receive your opt-out request, your number will be removed from our WhatsApp communication list within 24 hours. You will also receive a confirmation message acknowledging your request.

We respect your choice. At any time, you may stop receiving WhatsApp messages by:

Replying with “STOP” or “UNSUBSCRIBE” on WhatsApp
Contacting our customer support via phone, email, or website
Requesting removal at a sales office or event

Once we receive your opt-out request, your number will be removed from our WhatsApp communication list within 24 hours. You will also receive a confirmation message acknowledging your request.

5. Data Privacy & Security

Your contact information is used solely for the purpose of communicating with you via WhatsApp. Green Lotus Group does not share, sell, or misuse your personal data. All communications are aligned with applicable data protection laws and WhatsApp’s Business Policy.